Terms & Conditions

Welcome to Ishqnain, an online jewellery store operated by Ishqnain. 💍 By accessing or making a purchase on our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all users of our website and customers who purchase products from us. By visiting our site or purchasing something from us, you agree to these terms, including any future updates or modifications.

2. Products

• All our jewellery products are described and photographed as accurately as possible. However, slight variations in colour or texture may occur due to screen settings or the handcrafted nature.
• We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing & Payment

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• We accept secure online payments through trusted gateways.
• In case of any payment failure, please contact our support team at info@Ishqnain.com.

4. Shipping & Delivery

• We offer delivery across India through reliable courier partners 🚚
• Shipping time may vary based on location and product availability.
• Tracking details will be shared once the order is dispatched.
• We are not responsible for delays caused by courier companies or unforeseen events.

5. Returns & Exchanges

• Returns accepted only for damaged, defective, or incorrect items.
• Notify us within 48 hours with order details & images at info@Ishqnain.com.
• Customised or engraved jewellery is non-returnable.
• Refunds are processed after inspection.

6. Cancellations

• Orders can be cancelled within 6 hours of placing them.
• Once shipped, cancellations are not permitted.
• Refunds (if any) will be processed within 7–10 business days.

7. Intellectual Property

All website content including designs, text & images belongs to Ishqnain. Unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not responsible for any direct or indirect loss resulting from using our website or products.

9. Privacy

Your data is used only for order processing & service improvement. We respect your privacy. Please refer to our Privacy Policy.

10. Contact Us ☎️

📧 Email: info@Ishqnain.com
📞 Phone: +91 82085 20750